The Emergence of Managed Services

Business owners recognize that information technology is a business enabler. In the best and worst of economic times, critical decisions are made to balance IT infrastructure and support spending versus core business investment. These decisions are often made without the required technical expertise and often lead to higher than necessary IT costs without achieving expected results.

Businesses across the world are awakening to the value of a collaborative partnership with a technology expert to help them plan their IT growth through investment in outsourced services versus internally sourced capital and personnel. This managed services approach is widely prevalent representing a new paradigm in business IT service delivery. It is deemed a growth market for the Managed Service Provider (MSP). It is growing because managed services have shown the potential to save businesses money, lots of money, while allowing more time to concentrate on their core business.

Managed Services Integrator

There are many Valued Added Resellers (VAR) that have evolved from selling hardware and projects, to offering managed services. Some provide best in class services in one area while falling short or not offering important services in many others.

SBT Partners takes a different approach. We are not a VAR or an MSP. We use our expertise acquired from years of experience within both of these business models to connect businesses with the services they require to run their business today and grow their business tomorrow.

As a Managed Services Integrator (MSI), SBT Partners seeks to provide best in class services through a network of relationships with partners that have proven leadership across a spectrum of managed services. We become your planning and implementation partner using a solid, proven methodology.

SBT Partners connects your business to just those services you need, when you need them, serving as your single managed service integration contact.

Engagement Model

As the first phase in the development
of a successful client relationship,
SBT Partners provides a consultative
service to explore how effectively IT
currently serves your business.
We analyze your environment
to include the assessment of
your physical IT infrastructure
as well as your internal
policies and procedures.

The Annual Plan

A prerequisite to a successful, long term
managed services engagement is the
development of a strategic IT plan
that will serve as a roadmap for
business management

Synchronizing IT Growth
With Business Growth

SBT Partners' annual planning process requires that
each managed services solution is fully integrated
into a master plan, the IT services roadmap.
The Roadmap synchronizes with our client's
vision for growth and profitability and
provides measurable outcomes
that support the vision.