Manage

Finally! An easy way for you to lower your IT support costs while practically eliminating frustrating computer problems, error messages and downtime.

 

Let us help you manage your IT for a faster, worry-free network.

Assess Manage Align

For FREE, we will come to your office and:

  • SBT Partners

    Pinpoint any exposure or risk of potential lapses in security, data loss, power outages and system downtime.

  • SBT Partners

    Check your backup system to ensure that it's working properly and actually backing up all of the critical files and information you never want to lose.

  • SBT Partners

    Diagnose any slow, unstable machines you've been struggling with.

  • SBT Partners

    Outline a powerful and comprehensive line of defense against even the most evasive and deadly computer viruses, hackers and spam for your specific network.

  • SBT Partners

    Recommend ways to speed up your entire computer network while cutting costs on your Internet Service bill, e-mail, and possibly even your phone bill!

  • SBT Partners

    Give you a detailed written report in plain English (your Network Health Score) that outlines where you are at high risk for viruses, downtime or other problems – and what you need to do to eliminate those risks.

Annual IT Managed Services Plan

Lower your IT Costs while making your network run faster and with fewer problems.

Thanks to our Core Solutions you can now get all of the computer network support you need for one low, fixed monthly rate without any surprises, hidden costs or the expense of a full time IT staff!

Our effective Annual IT Plan consists of three key components:

Technical Account Management

The Technical Account Management (TAM) function is the glue that holds the annual plan together ensuring that the end-to-end processes required to implement a successful managed services strategy are in place and capable of meeting your service level requirement. A qualified technical account manager is available as the technical point of contact and is actively involved in all planning and deployment activities.

Tactical Managed Services

Enterprise class technology and support tools designed to increase uptime through proactive monitoring, patching, and defined service level agreements (SLA) for all covered IT systems and users.

Strategic IT Roadmap Planning

The annual planning process requires that each managed services solution is integrated into a master plan, theroadmap, which is synchronized with your vision for growth and profitability. A specific solution must contribute to this vision by providing a measurable outcome such as reduced costs or clearly improved service levels that support overall productivity and business growth. The roadmap proactively defines the timeline and priority of proposed solutions across the full spectrum of the client technology environment.

SBT Partners manages both aspects of solutions planning, providing frequent project and roadmap reviews to determine if and where course corrections need be made. The end result is the alignment of technology with the needs of your business.

In summary, SBT Partners is accountable to you. We become an extension of your business.

our IT stategy

Our IT Managed Service
Plan Benefits:

You'll eliminate expensive repairs and data recovery costs. Our Core Solutions and maintenance will allow us to see and prevent network problems before they turn into downtime and expensive repair bills. As a matter of fact, we guarantee it.

You'll eliminate expensive trip fees while receiving faster support. Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for a technician to show up!

How does faster performance, fewer error messages and practically zero downtime sound to you? Under this program, that is exactly what we'll deliver. Some parts of your system will degrade in performance over time, causing them to slow down, hang up and crash. Under this plan we'll make sure your network receives the critical maintenance it needs for maximum speed, performance and reliability.

You will sleep easier knowing the "gremlins at the gate" are being kept out of your network. If you rely on your computer network for daily operations, it's time to get serious about protecting it from viruses, hackers, spyware and even disgruntled employees. Under this plan, we'll keep watch 24/7.

You'll finally put a stop to annoying spam, pop-ups and spyware.

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We Earn Your Business Every 30 Days

Learn about our guarantee.

Unlike some other IT solutions out there, we don't force you into signing lengthy contracts and expect you to trust us without a reason. Learn more and discover what we mean when we say that we're in this to help you.

learn more

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Seven Things We
Do Better

Still not convinced?

Find out the seven key aspects of our practice that set us apart from those other IT guys. From our specific focus to our industry experience, you'll find out how we come out ahead.

discover the difference

Get A Free Consultation

Let’s get to know each other.

You're just steps away from total control and optimization of your IT environment. The information you provide will only aid us in better understanding your needs and will never be given or sold to third parties.

Testimonials

  • As a Modern MSP SBT Partners is always customer-first

    I can consistently depend on the technical expertise at SBT Partners to get the job done with personalized service, attention to detail, and a work ethic that I would want from my own employees. When an end-user is experiencing technical difficulty, is having a bad...

  • SBT worked with our shoestring budget

    "SBT worked hard to find a better solution for JA on a shoestring budget. Since partnering with them, we have found they are responsive, professional and dedicated to making sure our technology needs are always met. We have had some hiccups with software integration and...

  • SBT lets us sleep at night

    "Being an IT team of two at a 24/7 global manufacturing company makes managing our servers impossible without the services provided by SBT."

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