For FREE, we will come to your office and:

  • SBT Partners

    Pinpoint any exposure or risk of potential lapses in security, data loss, power outages and system downtime.

  • SBT Partners

    Check your backup system to ensure that it's working properly and actually backing up all of the critical files and information you never want to lose.

  • SBT Partners

    Diagnose any slow, unstable machines you've been struggling with.

  • SBT Partners

    Outline a powerful and comprehensive line of defense against even the most evasive and deadly computer viruses, hackers and spam for your specific network.

  • SBT Partners

    Recommend ways to speed up your entire computer network while cutting costs on your Internet Service bill, e-mail, and possibly even your phone bill!

  • SBT Partners

    Give you a detailed written report in plain English (your Network Health Score) that outlines where you are at high risk for viruses, downtime or other problems – and what you need to do to eliminate those risks.

Server & Infrastructure Management

Server & Infrastructure Management

You'll eliminate expensive repairs and data recovery costs. Our Server Management Solutions allow us to see and prevent problems before they turn into downtime and expensive repair bills. As a matter of fact, we guarantee it.

Server Support Plans Silver Gold Platinum
Unlimited Support Incidents    Checkmark Table  Checkmark Table
SBT Technical Account Management    Checkmark Table  Checkmark Table
Strategic IT Planning - Roadmap    Checkmark Table  Checkmark Table
24x7 Monitoring & Alerting Checkmark Table Checkmark Table Checkmark Table
24x7 Alert Triage  Checkmark Table  Checkmark Table  Checkmark Table
Browser-Based Client Ticket Management  Checkmark Table  Checkmark Table  Checkmark Table
Email-Based Ticket Management  Checkmark Table  Checkmark Table  Checkmark Table
Executive Summary Reports  Checkmark Table  Checkmark Table  Checkmark Table
Quarterly Review Meetings    Checkmark Table  Checkmark Table
Microsoft Patch Management  Checkmark Table  Checkmark Table  Checkmark Table
Virus & Spyware Protection    Checkmark Table  Checkmark Table
Virus & Spyware Removal    Checkmark Table  Checkmark Table
Remote Administration (Move/Add/Change)    Checkmark Table  Checkmark Table
Recovery of Server in Case of Complete Disaster    Checkmark Table  Checkmark Table
Facilitation of Warranty Part Replacement    Checkmark Table  Checkmark Table
Remote Management and Support    8/5  24/7
Onsite Support    8/5  24/7
Onsite SLA   next business day 4 hours
Monthly Price per Device Fixed Monthly Fixed Monthly Fixed Monthly

SBT Partners provides a single point of responsibility for all IT operations.

Effortless Infrastructure Management

SBT Server Management provides monitoring, management, and onsite problem resolution for server hardware and software. It also includes proactive patching and risk assessment to prevent issues on the horizon from turning into real-time problems. SBT can customize monitoring and alerting to assure that problems specific to your environment are identified. Our Server Infrastructure Management Service provides monitoring, management, and problem resolution for devices such as storage area networks (SAN's), blade enclosures, and virtualization hypervisors.

Expand beyond your in-house resources.

Keeping critical technology resources up to date is an area where larger, established organizations have often outpaced small business. SMBs rarely have the resources available to constantly keep up with the pace of change. It's simply not realistic for a smaller organization to build an agile infrastructure as well as an expert team. SBT's unique vendor partnerships give any client access to enterprise-level solutions at a low cost, with little risk and unparalleled support.

Stay on Top of Moving Parts

The sheer scope of technology concerns can cripple a small business and squander finite resources. As a company grows, more and more vendors must be managed, and personnel become dedicated to relationship management. SBT Partners gives clients a single point of responsibility from which to manage all essential IT services. We empower small businesses with access to world-class hardware and exceptional support independent of internal assets. More importantly, we give our clients agility within the context of a strategic IT Roadmap.

Testimonial:

"Strong expertise combined with personal service. A pleasure to work with."

-Tom Parker, Director of Information Technology KAYAK Software Corporation

The Benefits of SBT Server & Infrastructure Management

  • Near Elimination of Down Time
  • Scalable IT Operations
  • Predictable IT Support Costs
  • Unlimited Remote and On-Site Support for a fixed monthly price
  • Exceptional Expert Support
  • 24/7 Support with Guaranteed Response Times
  • Performance Reporting
  • Resolution of Existing Inefficiences

SMB Information Technology Challenges

  • Managing Multiple Vendors
  • Aging of Technologies
  • Emergence of New Technologies
  • Finding Qualified Personnel
  • Business Growth
  • Changing Business Objectives

SBT Server Management Plus & Basic Options

  • 24x7 Monitoring & management of OS & HW
  • OS & Hardware problem resolution
  • Automated patching
  • Open warranty tickets with manufacturer (end user must have warranty)
  • Basic – M-F 8x5 problem resolution with next business day onsite response
  • Plus – 24x7 problem resolution with 4 hour onsite response

SBT Server Infrastructure Management

  • Support for Virtualization Hosts, SANs, and Blade Chassis
  • 24x7 problem resolution with 4 hour onsite response

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We Earn Your Business Every 30 Days

Learn about our guarantee.

Unlike some other IT solutions out there, we don't force you into signing lengthy contracts and expect you to trust us without a reason. Learn more and discover what we mean when we say that we're in this to help you.

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Seven Things We
Do Better

Still not convinced?

Find out the seven key aspects of our practice that set us apart from those other IT guys. From our specific focus to our industry experience, you'll find out how we come out ahead.

discover the difference

Get A Free Consultation

Let’s get to know each other.

You're just steps away from total control and optimization of your IT environment. The information you provide will only aid us in better understanding your needs and will never be given or sold to third parties.

Testimonials

  • As a Modern MSP SBT Partners is always customer-first

    I can consistently depend on the technical expertise at SBT Partners to get the job done with personalized service, attention to detail, and a work ethic that I would want from my own employees. When an end-user is experiencing technical difficulty, is having a bad...

  • SBT worked with our shoestring budget

    "SBT worked hard to find a better solution for JA on a shoestring budget. Since partnering with them, we have found they are responsive, professional and dedicated to making sure our technology needs are always met. We have had some hiccups with software integration and...

  • SBT lets us sleep at night

    "Being an IT team of two at a 24/7 global manufacturing company makes managing our servers impossible without the services provided by SBT."

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