Components |
|
| Helpdesk | |
| PC Proactive Care | |
| Server Management | |
| Network & Security | |
| Backup & Disaster Recovery | |
| Roadmap Planning | |
| Technical Account Management | |
Server Management
Managing servers successfully requires a proactive and preventative maintenance approach. Server management, also a component of SBT Partners’ Infrastructure Management solution, catches many hardware and software issues before they occur and fixes them without downtime. A small business cannot afford the capital investment or retain internally competent people required to provide accurate monitoring of all critical performance and uptime parameters.
SBT Partners plans for and ensures that 24×7 monitoring is performed effectively and, if required, takes the ball from the network operations center (NOC) to resolve issues on-site. The processes to provide clean and effective end-to-end server maintenance are created by SBT Partners and deployed within the client environment to meet service level requirements. Reductions of the client’s operating costs are achieved because these comprehensive services allow the client to focus their time and effort on more strategic initiatives.

