About SBT

Your Modern MSP

SBT Partners is a Modern MSP that specializes in delivering Technology-as-a-Service across all verticals. Our goal is to help our clients align their business with the appropriate technology and services to optimize operational efficiencies. We have extensive expertise in the design and implementation of Traditional IT and Cloud Service solutions that include Total IT Management.

Our Solutions are Built Around You

The SBT Partners' engagement model focuses on the client. We deliver custom-tailored technology and support solutions to our clients based on their unique business requirements with a fixed, predictable, monthly fee. We are your single point of responsibility for planning, deployment, and support...all for the sole purpose of driving successful business-outcomes.

Strategic IT Planning

The Annual IT Plan is the starting point for any successful relationship with our clients. The plan creates a set of well defined, measurable IT-support requirements that align with your business needs. Within this plan, we provide our IT Roadmap that establishes the priorities for investment in infrastructure and services that can be a critical enabler to your business growth. This roadmap, along with the assignment of a Technical Account Manager (TAM) is embedded in all the solutions we offer.

SBT Partners cost-effectively aligns technology with our client's core business strategy by introducing the services you need when you need them. Over time, the end result of our process is to provide opportunities to improve productivity and business growth while reducing costs. Learn more about our Total IT Management and how these services integrate to provide you with your desired business outcomes.

Accountability

As your managed services partner, you are truly never on your own. We start our engagement by assessing your IT operating environment and developing a thorough understanding of your business – how it works, and where it's headed. Your IT Roadmap keeps us on the same page and provides you with recommendations of new technologies and services to improve your business with the clarity of fixed monthly costs and strategically planned investments. At every point of service, an individual is directly responsible for any ticket or project. At no time do your communications go ignored or unanswered, we stay accountable to you.

We Cultivate Drive

The SBT Operational Team is comprised of a variety of technical resources with diverse skills sets and responsibilities. We have built our company around a group of people who are professional, responsive, and efficient. Our personnel continuously upgrade their skill sets to maintain their competitive edge in this constantly changing industry. We have structured our organization around the concept that world-class, enterprise-level managed services should be accessible to every business.