Our Who, What, and Why
Our crystal-clear focus ensures we continue to provide excellent service to our clients and make tremendous strides for our business.
We Provide Modern Solutions for Modern Problems
At SBT, we’re more than just an IT provider; we are problem-solvers. We recognize how difficult it can be to navigate technology without the proper tools in place. Our goal is to show you how much simpler your entire process can be without the right IT solution in place. We’re a forward-thinking MSP that specializes in helping companies across several verticals. Our experience allows us to leverage what we’re best at, and custom-tailor a solution that’s unique to your needs. Don’t settle for a one-size-fits-all IT service—align your technology with what you actually want to accomplish, and reach out to SBT today.
SBT Partners Core Values – ‘Who’
Technology isn’t all about bits and bytes. The most important part of technology is the people who use it every day. That’s why SBT Partners makes it a point to take a personalized approach to all situations. A solution may make perfect sense on paper, but if it ignores the human element, it really isn’t a solution. Our values take the following into account:
- We are passionate about our business, dedicated to the best possible outcomes, and driven to ensure our clients’ needs are met.
- We are relationship-focused and will never stop short of providing exceptional customer service.
- We will earn your trust through detailed and process-driven execution.
- We are dedicated to exceptional communication, not only being available when you need us, but taking the time to understand the core of your issue so our solution aligns with your needs.
- Everything we do is done with a high level of character and integrity. We treat your business as if it was our own.
SBT Partners Core Focus – ‘What’
Every business needs to define its path, what its core competencies are, and where it can make the biggest impact for its customers. We don’t simply work with computers; we provide customized technology solutions for our clients. This clarity and focus drive us to provide excellence for our customers. With SBT Partners in your corner, here is what you should expect:
- Purpose – To provide the best possible cloud and managed IT services.
- Niche – Strategic IT support and guidance so our customers are never left in the dark.
- Differentiator – Deliver 100% of a client’s technology needs via a single monthly “technology utility bill.”
SBT Partners Uniques – ‘Why’
The technology partner you choose will be in charge of a critical aspect of your business–no matter what it is you do. The ramifications of choosing the wrong partner can last a long time, which is why SBT Partners clearly understands what makes our business unique and builds long-lasting business relationships with our clients. These factors are:
- Our people – We empower our people to make critical decisions for the client and our organization. Indecision and a muddled chain of command does nothing but cause further problems.
- Our process – We engage in a relentless pursuit of increased efficiencies and total client satisfaction. Complacency is our mortal enemy.
- Our solutions – We meet the unique needs of our clients by leveraging our collective knowledge and experience to create tailor-made solutions. We are never satisfied with how much we know or our abilities as thought leaders in business information technology.
- Our commitment to our clients – Our customers are our reason for being. We must treat them with gratitude and never forget they are the most important element of our business.
Interested in getting to know our team of IT experts? Check out our staff here.
Curious about how we can help your company? Watch our informative videos about all things technology.
Check out our open positions, and join our team today.
For more information on how a modern IT solution can help your company, check out our blog here.
Interested in what our clients have to say? Check our customer’s testimonials, and see why so many trust SBT for their IT needs.
With locations in Charlotte, North Carolina; Boston, Massachusetts; and Detroit, Michigan – we’re in a unique position to offer quality IT services to several different regions.