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About SBT

SBT Partners is Your First and Best IT Decision

Our crystal-clear focus ensures we continue to provide excellent service to our clients and make tremendous strides for our business.

SBT Partners - Who, What, Why

We Provide Modern Solutions for Modern Problems

At SBT, we’re more than just an IT managed service and cloud solution providers; we are problem solvers. We recognize how difficult it can be to navigate technology without the proper tools. We’re a modern MSP that specializes in helping small to mid-sized businesses use technology to provide successful business outcomes. Our goal is to show you how much simpler your entire business can be run with the right IT solution in place. Don’t settle for a one-size-fits-all IT service! Let SBT leverage our combined knowledge, experience, and proven track record to custom-tailor a solution to meet all your IT business needs. Call SBT to help solve your technology needs.

SBT Partners Core Values

Technology isn’t all about bits and bytes. The most important part of technology is the people who use it every day. That’s why SBT Partners makes a point to take a personalized approach to all situations. A plan may make perfect sense on paper, but if it ignores the human element, it really isn’t a solution. Our values take the following into account:

  • We are passionate about our business, dedicated to the best possible outcomes, and driven to ensure our clients’ needs are met.
  • We are relationship focused and will never stop short of providing exceptional customer service.
  • We earn your trust through detailed and process-driven execution.
  • We are dedicated to exceptional communication, not only being available when you need us but taking the time to understand the core of your issue so our solution aligns with your needs.
  • Everything we do is done with a high level of character and integrity. We treat your business as if it were our own.

SBT Partners Core Focus

Every business needs to define its path, what its core competencies are, and where it can make the biggest impact for its customers. We don’t simply work with computers; we provide customized technology solutions for our clients. This clarity and focus drive us to provide excellence for our customers.

With SBT Partners in your corner, here’s what you should expect:

  • The best cloud and managed IT services we can provide
  • Strategic IT support and guidance so our customers are never left in the dark
  • 100% of each client’s technology needs delivered via a single monthly “technology utility bill”

Why SBT Partners?

The technology partner you choose is in charge of a critical aspect of your business—no matter what it is you do. The ramifications of choosing the wrong partner can last a long time, which is why SBT Partners clearly understands what makes our business unique and builds long-lasting business relationships with our clients.

These factors are:

  • Our people – We empower our people to make critical decisions for clients and our organization. Indecision and a muddled chain of command do nothing but cause further problems.
  • Our process – We engage in a relentless pursuit of increased efficiencies and total client satisfaction. Complacency is our mortal enemy.
  • Our solutions – We meet the unique needs of our clients by leveraging our collective knowledge and experience to create tailor-made solutions. We are never satisfied with how much we know or our abilities as thought leaders in business information technology.
  • Our commitment to our clients – Our customers are our reason for being. We treat them with gratitude and never forget they are the most important element of our business.

Leadership Team

Interested in getting to know our team of IT experts? Learn more about our staff here.

Videos

Curious about how we can help your company? Watch our informative videos about all things technology.

Careers

Check out our open positions and join our team today.

Blog

For more information on how a modern IT solution can help your company, check out our blog.

Testimonials

Interested in what our clients have to say? Check out our customers’ testimonials and see why so many trust SBT for their IT needs.

Areas We Serve 

With locations in Charlotte, NC; Boston, MA; and Detroit, MI; we’re in a unique position to offer quality IT services to several regions.

Single Utility Bill 

As your business grows, so should your IT solution. With our utility bill pricing, you can be sure our services stay scalable and consistent with your business goals.

X as a Service 

Anything as a service (XaaS) is the perfect way for a new and growing business to solve its IT needs with an affordable and scalable solution.

 

 

How can technology modernize your small or medium-sized business? Find out more about the ways SBT Partners can help you reach your organizational goals.

Get a FREE Technology Consultation

Are you ready to start reaping the benefits of TaaS and Cloud Computing?

Let us help your business get the most from your technology today. Get a free technology consultation and start paying only for what you need, all at a flat monthly fee.

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"SBT Partners was my Knight in Shining Armor. One of my servers went down suddenly and the IT company I had did not resolve the issue after 3 days of being down. SBT Partners had worked all weekend to get our school back up and running. They have been very responsive to our needs in a timely fashion. I would recommend this company to anyone that is looking for a top notch IT company!"

— Jeanette Stiles , Director of Technology at Charlotte Preparatory School

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"Admark has been a customer of SBT Partners for over 10 years. In 2018 we took a year off and what a mistake that was! I learned the hard way that you get what you pay for. SBT is an integral part of our business from security, storage, redundancy to day to day up time and all other IT needs. They are 100% reliable, easy to work with, and experts about many different solution options. We all sleep better at night knowing SBT is behind us!"

— Tom Grotta , Owner of Admark Graphics

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"In the two years we have been working with SBT Partners, they have proven to be an invaluable resource. They played a major role in reducing system-related help desk calls from 5 – 7 per day to maybe 1 or 2 a month. We continue to work with SBT Partners because they are knowledgeable, proactive, responsive, and flexible."

— Mary Martin , IT Manager at American Truetzschler Inc.

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"We interviewed 7 companies, narrowed it down to 3. SBT won out due to their business model."

— Rob Smith , Business Manager at Back Creek Christian Academy

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"Making the transition to SBT was very smooth. They truly form a partnership with you to ease your concerns about your IT needs."

— Craig Gentry , CFO of GEM Management

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Watch Our Free SBT Masterclass Microsoft Teams Training Video

An overview of the Modern Workplace powered by SBT Partners. Demo of the latest technology available in Microsoft’s Office 365 Business license bundle and MORE!

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