Charlotte +1 (704) 626 1001 Boston +1 (617) 446 6725 Detroit +1 (313) 251 4031 Free Cloud Assessment

Total Service Management

Is Your Technology Right For You?

You might have an existing technology solution, but what if it’s not helping you perform at the level you need to? The minimum requirement for a modern Managed Service Provider (MSP) is to deliver a reliable, secure solution, and remain responsive throughout the partnership. But why settle for the minimum when you can have so much more? Total Service Management from SBT takes it to the next level, with a series of custom-tailored, wraparound managed services that optimize your technology to meet your business goals. You might be using a provider that delivers Helpdesk, Network Management, and more, but what’s the point if they’re not fostering growth for your company? SBT delivers comprehensive solutions and services that work in tandem with your business’ process for optimal performance and minimal downtime.

What Are Total Management Services?

The technology you use for your company should complement your long-term strategy. With SBT, we offers a total-service oriented approach that meets the short-term performance needs of the client, manages the IT experience for the user, and maximizes the value of a business’ technology investment. Our Roadmap solutions include guaranteed response times and closely-monitored support services so that you’re always on track to hit your productivity metrics.

Our managed services include:

  • End-to-end support
  • Virtual CIO services
  • Vendor management
  • Data backup
  • Infrastructure management
  • Long-term IT roadmapping
  • Cloud solutions
  • Comprehensive IT assessments

 

We deliver technology that you can count on

SBT has you covered, no matter what you’re looking for.

Reliably Comprehensive IT Support

The key to a successful IT plan is mitigating risk before it takes place, allowing your business the freedom and uptime you need to achieve your performance goals. With SBT, we take the time to assess your technical needs and identify which threats you might be exposed to going forward. Small- and medium-sized businesses often struggle with protecting their information assets and minimizing downtime in the event of a natural disaster or cyberattack. Without the resources that a larger company might have access to, it can be hard to find a solution that meets your needs for expected performance targets and your budget.

Solidify Your Future With SBT

The more ambiguous your technology offering, the harder it is to know if it’s the right choice for your business. You need to make sure that the hardware, software, security solutions, and other applications you work with on a daily basis are fully-optimized for what you need to accomplish. Finding such a solution doesn’t have to be difficult—with SBT, we make it easier than ever to get the support you need.  

Get a FREE Technology Consultation

Are you ready to start reaping the benefits of TaaS and Cloud Computing?

Let us help your business get the most from your technology today. Get a free technology consultation and start paying only for what you need, all at a flat monthly fee.

"SBT has proven to us time and time again to be an integral part of our IT."

— Dennis Rachiele , PC-Network Systems Manager at TACO Inc.

We greatly appreciate the customer service exhibited by the SBT Team. Their response time and attention to customer issues is truly outstanding.

— Logan Thompson , Office Manager of Actifio

Download Our Free eBook

Download our FREE eBook, “21 Key Questions You Must Ask to Evaluate an Outsourced IT Company.”

Download eBook