Total IT Management

Ready to Lower Costs?

SBT Partners can help lower your IT costs with our variety of wrap-around managed services such as:

  • Helpdesk & Desktop Management
  • Server & Infrastructure Management
  • Network & Security Management
  • Core Application Management
  • Backup & Disaster Recovery
  • Collaboration
  • Strategic Long-Term IT Roadmaps

We follow proven strategies for using new technologies to maximize the value of your IT investment. If you’re ready to make the most of our total service management– then it’s time to invest in our Annual IT Plan.

Annual IT Plan

Our Annual IT Plan allows you to get all of the computer network support you need for one low, fixed monthly rate without any surprises, hidden costs or the expense of a full time IT staff! Our management and services allow you to have total IT service with the following three key components:

Technical Account Management

This is the glue that holds the annual plan together. You will receive a qualified technical account manager that is actively involved in all planning and deployment activities. They ensure that the end-to-end processes required to implement a successful managed services strategy are in place, and capable of meeting your service level requirement. Learn more about the strategy behind TAM.

Tactical Managed Services

Enterprise class technology and support tools designed to increase uptime through proactive monitoring, patching, and defined service level agreements (SLA) for all covered IT systems and users.

Strategic IT Roadmap Planning

We manage solutions planning and provide frequent project and roadmap reviews to determine if and where course corrections need to be made. The end result is the alignment of technology with the needs of your business. Learn more about our IT Roapmap Strategy.

Annual IT Plan Benefits

  • Headache-free IT
  • Unlimited Service incidents and full Lifecycle support
  • Improved uptime through proactive monitoring, patching, and defined Service Level Agreements
  • Access to enterprise-class technology, support toolsets & delivery process
  • On demand access to large pool of skill sets and real-world experience
  • Call tracking and trending through SBT’s customizable portal
  • Single procurement source for all IT hardware, licenses & subscriptions
  • Budget-friendly IT with fixed, predictable monthly fee

Secure Your Information

Secure Your Information

Do You Know What Your Current Security Risks Are?

As business information systems move to the Cloud, security and business continuity must be ensured. We have the experience to identify the most appropriate technologies and management processes for securing Cloud-based IT solutions.