Director of Professional Services
Adam Cochran serves as the Director of Professional Services at SBT Partners bringing 17+ years of global enterprise IT experience. He earned a Bachelor of Science Degree in Management Information Systems at Kettering University in Flint, Michigan. In addition to obtaining ITIL V3 certification, he also holds several certificates from Microsoft and multiple backup technologies. Adam specializes in all things Microsoft, VMware, Storage, backup, disaster recovery, business continuity, and cloud technologies.
Adam gained experience in a vast array of IT positions before joining SBT Partners in 2014. He began his IT career in Michigan as a computer technician for a public school district before securing a network administrator role at a local global manufacturing company. There, he traveled the globe implementing new technologies, completing server upgrades, domain migrations, and transitioning newly acquired businesses.
In 2009 he accepted a Systems Engineer II position at a leading CPG sales and marketing agency in Florida. He worked with a small team of IT professionals that were responsible for the management and administration of over one thousand windows servers, VMware, storage, and disaster recovery. He received the Silver Star Chairman’s Award for his efforts in successfully transitioning, with minimal impact, the company’s multi-million-dollar data center to a secure colocated data center.
After moving to North Carolina in 2011, Adam obtained a Senior Systems Engineering position at a managed services organization. He was responsible for providing both managed and professional services for large and global customers.
Adam joined SBT Partners in 2014 as Sr. Systems Engineer and was quickly promoted to the Director of Professional Services. Adam now leads a team of professional services engineers who ensure the highest customer satisfaction by successfully delivering personalized IT services. His primary responsibilities include: managing the professional services team, pre-sales engineering support, and IT road mapping. Adam also serves as a senior escalation resource for both managed and professional services.