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Technical Account Management

Get The Expertise You Need

If you’re in the position that a fully staffed, in-house IT team isn’t a feasible proposition, it’s easy to assume that you’re out of options. Your assumption would be wrong. With SBT Partners’ technical advisor offering, you’ll gain access to the expertise that you need to put your network on the right track.

If you don’t have a technology roadmap for your company, it’s time that you start planning for the future. SBT Partners’ technical advisory services and technical account management (TAM) take stock of both your short-term and long-term goals so that the systems roadmap we outline for your team is perfectly synchronized for your company.

In such a demanding, technology-driven landscape, you need to be completely sure that the IT provider you work with is helping you succeed. With our strategic planning solutions, you’ll be in a better position than ever to optimize your workflow.

What Does A Technical Advisor Do?

If you want a user-friendly customer experience and high-level technical expertise, a technical account management service is exactly what your company needs. SBT Partners learns the nuances of your entire network and readily applies our experience to leverage your technology solutions to help you achieve your business objectives. Our services offer you a unique perspective on issues that otherwise might go unnoticed, including necessary system updates, security assessments, and hardware and software procurement.

Your technical advisor can assist you with:

Discovering New Solutions

What good is an outdated technology platform? SBT Partners can procure new technology (and update existing systems) to help you work more effectively. Using IT that doesn’t work for your network can be a disaster for your productivity and cost your company money that would be better spent in a different area. Our team can help procure the unique hardware and software that make sense for your environment.

Installing And Onboarding Technology

Companies that don’t have a dedicated IT provider often find themselves running into a host of issues when it comes to installing new equipment. At SBT Partners, we make the implementation process as smooth and seamless as possible so that onboarding new team members and installing new technology is a simple proposition.

Ongoing Support

Do you find that there are times when you’re not receiving the support that you need? Your technical advisor will be there for your company every step of the way. We can help you mitigate risk more effectively than ever with reliable, real-time support services.

Proactive Management Strategies

The best way to keep your network operating at a high level is to use technology that actively improves your workflow. Our proactive IT solutions deliver up-to-date applications, frequent upgrades, and continual security assessments to make sure that you’re always working with the right technology for your environment.

In-Depth Technology Roadmapping

One of the most critical parts of optimizing your technology for future success is making sure that it aligns closely with your strategic goals. Our IT product roadmap service can help your team identify what direction you need to be moving in and what technology is going to help you get there.

For more information on how our team can help your company succeed, reach out to SBT Partners today.

Get a FREE Technology Consultation

Are you ready to start reaping the benefits of TaaS and Cloud Computing?

Let us help your business get the most from your technology today. Get a free technology consultation and start paying only for what you need, all at a flat monthly fee.

We greatly appreciate the customer service exhibited by the SBT Team. Their response time and attention to customer issues is truly outstanding.

— Logan Thompson , Office Manager of Actifio

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