Charlotte +1 (704) 626 1001 Boston +1 (617) 446 6725 Detroit +1 (313) 251 4031 Free Cloud Assessment

Server Management

Get The Support You Need With SBT

With three unique levels of server management services available to our clients, SBT can effectively leverage our expertise to meet any technology demands you might have. Our scalable service offering is designed to satisfy exactly what you’re looking for in an IT provider. We’ve outlined our three levels of server management below to give you a better idea of how we can help your company achieve your business goals.

 

SBT Server Management Plus

With comprehensive server support available 24 hours a day, 7 days a week, our top-line service is optimized to provide your company with high-quality support exactly when you need it. Whether you simply need remote assistance, or need an expert onsite right away, SBT is uniquely positioned to help you handle your technology more effectively than ever before.

Services for SBT Server Management Plus include:

  • Remote monitoring and problem resolution
  • Onsite support with a four-hour response for your server hardware and operating system (OS)
  • Patch management for your servers’ OS
  • Account addition, adjustments, or deletion
  • Password resets
  • Disk quota management
  • Printer queue changes
  • System parameters modification

 

SBT Server Management Basic

Our Server Management Basic platform provides high-quality server support designed for a conventional office’s ideal work week, with nine hours of daily support, five days a week.

Similar to Management Plus, it offers services including:

  • Remote monitoring and problem resolution
  • Onsite support with a next-day business response for your server hardware and OS
  • Patch management for your OS
  • Remote system administration, including account management, password resets, disk quota management, printer queue changes, and system parameter modification

 

No one does custom-tailored support like SBT

We guarantee we can find the right server management offering for you.

SBT Server Monitoring

Powered by our Remote Monitoring and Management (RMM) tool sets, SBT electronically monitors your server health and performance metrics. SBT closely watches your network connection through a secure software agent that we install on your server. We monitor daily events and gather information on key performance metrics, before securely collecting, encrypting, and delivering data for our support portal for review and processing.

Standard functions of the RMM toolset include:

  • Comprehensive system patching
  • Prompt, detailed, real-time reporting
  • Remote control capabilities

 

Find What’s Right For You With SBT

Most IT providers offer a one-size-fits-all solution; if it doesn’t fit with what you need to accomplish, then you’re out of luck. Luckily for our clients, SBT’s scalable service offerings include something for everyone. No two businesses are exactly alike, so we thought that our product suite should reflect those differences. Whatever you need out of a server management and monitoring service, we’re confident that SBT can provide exactly what you’re looking for. Don’t settle for a solution that’s not quite right for you. For more information on how our team of expert specialists can help optimize workflow and minimize downtime, reach out to SBT today.  

Get a FREE Technology Consultation

Are you ready to start reaping the benefits of TaaS and Cloud Computing?

Let us help your business get the most from your technology today. Get a free technology consultation and start paying only for what you need, all at a flat monthly fee.

We greatly appreciate the customer service exhibited by the SBT Team. Their response time and attention to customer issues is truly outstanding.

— Logan Thompson , Office Manager of Actifio

Download Our Free eBook

Download our FREE eBook, “21 Key Questions You Must Ask to Evaluate an Outsourced IT Company.”

Download Now