SBT Server Management Gold
Our Server Management Gold platform provides high-quality server support designed for a conventional office’s ideal work week. Monday through Friday with next business day onsite support, when appropriate.
Services for SBT Server Management Gold include:
- Remote monitoring and problem resolution
- Onsite support with a “next business day” response for your server hardware and operating system (OS)
- Patch management for your server’s OS
- Account addition, adjustments, or deletion
- Password resets
- Disk quota management
- Printer queue changes
- System parameters modification
SBT Server Monitoring
Powered by our remote monitoring and management (RMM) toolsets, SBT electronically monitors your server health and performance metrics of your overall IT operating environment. SBT closely and securely watches over your network. We securely monitor & manage daily events and gather information on key performance metrics. Establishing baseline metrics is critical to measure our performance over time. SBT’s support portal is a critical platform used by all members of service delivery. Secure access is available for our clients use as well with the goal of unifying our collective teams!
Standard functions of the RMM toolset include:
- Comprehensive system patching
- Prompt, detailed, real-time reporting
- Remote control capabilities
- And much more!