Infrastructure Management
The technology you use for your network needs to align closely with your long-term strategy.
Knowledgeable
We understand your infrastructure and how it works throughout your organization.
Is your infrastructure supported?
Our Custom Solutions Bring Out the Best in Your Company
Our experts don’t just offer a one-size-fits-all solution that may not work cohesively with your daily practices. SBT takes the time to determine the optimal configuration for your company’s needs. We take into account your industry’s best practices (along with the IT field’s latest developments) and corporate objectives to procure and deliver infrastructure services suited to what you’re looking for.
Benefits of our management solutions include:
- Increasing business value by streamlining information retrieval and reporting
- Providing proactive responses to any technology issues you may face
- Real-time performance updates and data recording
- Fully optimized legacy interfaces, network systems, and software support
- Enhanced information flow
- Proactive cyber attack prevention
- Improved productivity
- Effective planning and budgeting practices
- Implementing, maintaining, and upgrading best practices for infrastructure management
- Maintaining compliance with your industry’s legal standards
Get the Server Management Support You Need With SBT
Server Management
SBT Server Management Platinum
With comprehensive server support available 24 hours a day, seven days a week, our top-line service is optimized to provide your company with high-quality support exactly when you need it. Whether you simply need remote assistance or need an expert onsite right away, SBT is uniquely positioned to help you handle your technology more effectively.
Services for SBT Server Management Platinum include:
- Remote monitoring and problem resolution
- Onsite support with a 4-hour response for your server hardware and operating system (OS)
- Patch management for your server’s OS
- Account addition, adjustments, or deletion
- Password resets
- Disk quota management
- Printer queue changes
- System parameters modification
No one does custom-tailored support like SBT.
Through careful planning, an IT roadmap guiding the way, and with a little cloud computing, we can find the right server management offering for you.
SBT Server Management Gold
Our Server Management Gold platform provides high-quality server support designed for a conventional office’s ideal work week. Monday through Friday with next business day onsite support, when appropriate.
Services for SBT Server Management Gold include:
- Remote monitoring and problem resolution
- Onsite support with a “next business day” response for your server hardware and operating system (OS)
- Patch management for your server’s OS
- Account addition, adjustments, or deletion
- Password resets
- Disk quota management
- Printer queue changes
- System parameters modification
SBT Server Monitoring
Powered by our remote monitoring and management (RMM) toolsets, SBT electronically monitors your server health and performance metrics of your overall IT operating environment. SBT closely and securely watches over your network. We securely monitor & manage daily events and gather information on key performance metrics. Establishing baseline metrics is critical to measure our performance over time. SBT’s support portal is a critical platform used by all members of service delivery. Secure access is available for our clients use as well with the goal of unifying our collective teams!
Standard functions of the RMM toolset include:
- Comprehensive system patching
- Prompt, detailed, real-time reporting
- Remote control capabilities
- And much more!
Is Your Business Impaired by Outdated Technology and Temporary Solutions?
SBT Has A Better Way
How Can We Help?
Contact Us Today
