You can count on SBT’s proactive help desk support to keep your end-users productive and efficient.
What Happens When Your Technology Goes Down?
When you rely on your technology to deliver results on a daily basis, downtime can be disastrous and costly. SBT offers managed, responsive helpdesk support services to assist your team in the event of any technical issues, allowing your team to work productively with minimal downtime.
SBT’s helpdesk product suite includes:
Are You Looking for Support?
Without the proper day-to-day support solution in place, your end-user community could be losing productivity, which will affect your bottom line. SBT provides a unique range of services designed to combat issues that threaten your daily productivity and long-term security. Helpdesk, coupled with SBT’s Solution Stack, allow you to focus on big-picture strategies rather than small technical issues.
Tactical components of SBT’s support solution include:
Gold Support Package
Guaranteed response time between 8 a.m. and 5 p.m. Monday through Friday.
Platinum Support Package
Guaranteed response time 24 hours a day, seven days a week.
Partnering with SBT Partners gives you access to experts who utilize the latest resources to support the technology that run your business. Contact us today to leverage our helpdesk support solutions.
Don’t Leave Technology to Chance
You rely on your technology to serve your customers and provide your employees with the tools they need to get the job done. We know how important it is for your team to work around the clock. A modern workplace thrives on availability and communication. If you can’t afford to take an hour off, neither can your IT. Our managed helpdesk services are designed to fit seamlessly with your existing operations—no confusing updates, no convoluted monthly billing. Backed by reliable cloud technology and our extensive Microsoft knowledge, we can handle anything. Our service helps you make the most of your technology.
Solidify your IT solution today with SBT. Our approach is custom-tailored to satisfy your technology requirements, giving you the best opportunity to streamline workflow with minimal downtime.
As one of the premier IT companies in Charlotte, NC, SBT Partners provides localized network support and managed IT services. We offer technology services that enhance your small to midsize business and encourage growth through collaboration, security, and technology:
