Testimonials
Our unwavering commitment to high-quality technology and exceptional service has earned us the loyalty of lifelong clients. Here’s what they have to say about their experience with SBT Partners.
Leading the Way for Over 15 Years
Our Long-Term Clients are Our Greatest Achievement
For over 15 years, SBT Partners has been at the forefront of modern managed service providers. Our work involves close collaboration with business owners and IT professionals, allowing us to build strong professional relationships with key individuals at every level, from end-users to C-level executives. These relationships provide valuable insights into our methods and foster trust in our experience and expertise. The testimonials below highlight our dedication to our clients and their business goals.
“SBT Partners provides high quality and responsive Managed IT services for our company of 65 staff. Many of our office staff are remote workers and SBT has effectively helped with the onboarding and support of all these busy team members.
Our 30 warehouse staff are reliably supported in the use of their wireless scanners, label printers, and WiFi APs. SBT Partners are effectively keeping our warehouse team successfully connected and able to get their work done in a timely fashion.
Security is one of our primary objectives and SBT is totally aligned with this priority — regularly finding and implementing improvements as we further improve on our cybersecurity.”
“Admark has been a customer of SBT Partners for over 10 years. In 2018 we took a year off and what a mistake that was! I learned the hard way that you get what you pay for. SBT is an integral part of our business from security, storage, redundancy to day to day up time and all other IT needs. They are 100% reliable, easy to work with, and experts about many different solution options. We all sleep better at night knowing SBT is behind us!”
“We interviewed 7 companies, narrowed it down to 3. SBT won out due to their business model.”
“GEM has been a client of SBT’s for several years. They assist us in finding the best solutions as we expand our operations and make each transition smooth. SBT has been able to adapt and grow with us.”
“As a one-person IT department for a company of 130 employees with two locations, keeping up with help desk requests alone can be a full time job. By partnering with SBT Partners I’ve been able to off load the day-to-day support and system monitoring to them so that I can focus on more strategic processes and planning. I have been working with SBT partners for about two years now and can say I have the highest regard for the way they work with me and with the people here. I have always found them to be very responsive when we have contacted them for various issues people may encounter with their computers. They do what they can remotely, which saves all of us time and money, but when they’re needed on-site they don’t hesitate to make the necessary arrangements to be here as quickly as possible. When they do need to be on-site to work directly with one of the users here, I have always followed up with the users to get feedback on their experience and I have never once had any complaints about SBT’s professionalism or knowledge. They have always treated the people here with respect and always take the time to answer any questions we may have. Not only do we use SBT Partners for help desk support, but also for monitoring and support of our network, servers, and Exchange e-mail server. I have also found their technical expertise and insight to be invaluable for IT Roadmap planning and for recommendations on network, server, and storage hardware and software. I provide the lead on all major projects and they are always happy to assist at whatever level I need.”
“SBT Partners was my Knight in Shining Armor. One of my servers went down suddenly and the IT company I had did not resolve the issue after 3 days of being down. SBT Partners had worked all weekend to get our school back up and running. They have been very responsive to our needs in a timely fashion. I would recommend this company to anyone that is looking for a top notch IT company!”
“Would you walk a tightrope without a net? Every morning in IT is like being shot out of cannon at the circus…SBT is our safety net!
As a non-profit, we run a small team. This just would not be possible without SBT as a force multiplier.
Whether resolving an issue or discussing options for improving my systems, having access to the pros at SBT has been a game-changer; saving money and countless hours.
Seriously, you guys ARE the best!”
