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Core Application Management

How Well Do You Know Your Own Applications?

With so many companies offering first-rate software applications, it’s imperative that you find the right one for your business. SBT offers Core Application Support services for critical back-end applications you use in your IT environment.

Key components of our onsite and mobile application management services include:

  • Remote monitoring
  • Comprehensive management
  • Proactive problem resolution
  • 24/7 support

Quality Support for the Software You Need

You rely on your core applications daily, and chances are they’ve become so ingrained in your business, it’s hard to know what you’d do without them. SBT delivers the support solutions you need to streamline your business processes, maintain optimal performance, and protect the information you need to protect.

We offer support for applications such as:

  • Microsoft Exchange
  • Microsoft SQL Server
  • VMware
  • Citrix
  • And many more!  

 

Optimize your core applications’ performance with SBT.

We deliver the support services you need to be successful.

How Can an Application Manager Help My Company?

To maximize productivity, your business should use products that make the most sense for you. SBT takes the time to understand your strategy on an intimate level. When we prescribe specific applications or perform updates and integration services for existing software you already use, we want you to be confident we’re delivering what’s right for you.

Our application management process includes services ranging from:

  • Detailed business process assessments: SBT analyzes the structure and workflow of your operations to identify new solutions or how to improve existing ones. Our team’s years of experience give us the perspective on what applications might be a good fit for your operations.
  • Installation and upgrades: What good is identifying the right software if it plateaus at a certain level? Our team of experts collaborates with your personnel to ensure a smooth transition from pre-existing technology to your new platform. We’re there to answer any questions you might have and are always looking for new ways to streamline performance with the software you’re already using.
  • Policy development and issue identification: If you’re planning on using your applications every day, then you need a support solution that’s up to the task. SBT works in tandem with your company for continual monitoring and support, so you’re always maintaining compliance and staying ahead of problematic issues. We offer management for your application’s entire life cycle so the solution we install is one that lasts.

Get a FREE Technology Consultation

Are you ready to start reaping the benefits of TaaS and Cloud Computing?

Let us help your business get the most from your technology today. Get a free technology consultation and start paying only for what you need, all at a flat monthly fee.

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"SBT Partners was my Knight in Shining Armor. One of my servers went down suddenly and the IT company I had did not resolve the issue after 3 days of being down. SBT Partners had worked all weekend to get our school back up and running. They have been very responsive to our needs in a timely fashion. I would recommend this company to anyone that is looking for a top notch IT company!"

— Jeanette Stiles , Director of Technology at Charlotte Preparatory School

"Admark has been a customer of SBT Partners for over 10 years. In 2018 we took a year off and what a mistake that was! I learned the hard way that you get what you pay for. SBT is an integral part of our business from security, storage, redundancy to day to day up time and all other IT needs. They are 100% reliable, easy to work with, and experts about many different solution options. We all sleep better at night knowing SBT is behind us!"

— Tom Grotta , Owner of Admark Graphics

"In the two years we have been working with SBT Partners, they have proven to be an invaluable resource. They played a major role in reducing system-related help desk calls from 5 – 7 per day to maybe 1 or 2 a month. We continue to work with SBT Partners because they are knowledgeable, proactive, responsive, and flexible."

— Mary Martin , IT Manager at American Truetzschler Inc.

"We interviewed 7 companies, narrowed it down to 3. SBT won out due to their business model."

— Rob Smith , Business Manager at Back Creek Christian Academy

"Making the transition to SBT was very smooth. They truly form a partnership with you to ease your concerns about your IT needs."

— Craig Gentry , CFO of GEM Management

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