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Abstrakt Dev2023-10-20 09:00:002023-12-07 20:26:49What is Autopilot?Common Problems Face With Their Managed IT Service Provider
Companies that retain the services of a managed IT service provider may experience subpar technical support. Your IT environment is essential to the long-term viability of your business, and receiving poor or outdated solutions impacts your ability to scale operations. Here are some common problems your organization may face if you partner with the wrong information technology provider:
Poor Response Times
You primarily partner with a managed IT service provider because you want access to technical experts whenever your network malfunctions. Few things impact your company’s productivity more than downtime, and a delayed response from your IT company means you have to wait longer to resume operations.
Weak Cybersecurity
Your company needs a well-designed cybersecurity infrastructure to protect against unauthorized access and allow your employees to work virtually anywhere. If you have a weak security model, your business has an increased risk of experiencing a malware attack or data breach. These significantly impact your customer relationships and expose you to legal actions and compliance problems.
Lack of Strategic Input
Does your existing IT environment align with your long-term goals? Your managed IT service provider should carefully map out how your organization will utilize emerging technologies. A plant that lacks clarity could cause your business to miss out on essential solutions and put you behind the competition.
Transform Your Business With SBT Partners
SBT Partners leverages our total IT management solutions to integrate the latest technologies into your network environment. Contact us today to learn more about the advantages of partnering with our team.
How SBT’s Total IT Management Solution Modernizes Your Business
The SBT Partners team understands the importance of finding the right managed IT service provider. We take pride in serving as a one-stop shop for our client’s IT needs. Our experts meet the needs of growing businesses throughout Charlotte by offering the following features:
Unlimited Support Tickets
Many IT providers have a limit for the number of support tickets they’ll handle over a certain period of time. We understand you can’t predict how many network issues you’ll experience during a month, and offer a service level agreement (SLA) with unlimited support tickets with guaranteed response times. Partnering with us provides peace of mind knowing technology problems at your company will be handled in a time-sensitive manner.
Expert VCIO Services
Large enterprises have a Chief Information Officer who manages technology solutions and ensures the latest trends are integrated into the organization’s infrastructure. Many small to medium-sized companies lack the resources to staff this position but need insight into the latest innovations. SBT Partners offers vCIO services that enable our clients to enjoy the benefits of executive-level guidance without the high costs. We design a solution that meets your needs and verify your vendors offer the right tools that help you scale operations.
Comprehensive IT Roadmap Creation
The most effective way to increase efficiency and reduce waste in your organization is to verify your network infrastructure has the right resources. SBT Partners takes pride in working with clients to create a comprehensive IT roadmap that includes the following:
- Platform roadmap: We work with you to determine the best software applications your business needs to scale operations.
- IT project roadmap: Do you know which technology you hope to use in the future? Our experts outline the solutions that best suit your long-term projects.
- Architecture roadmap: Clearly defining roles is essential for maximizing efficiency. Our architecture roadmap solutions deliver optimal transparency by detailing which items your staff members are responsible for.
- Enterprise roadmap: As your company grows, you’ll need to implement additional services into your IT environment. SBT’s enterprise roadmap solutions identify the tools you’ll need in the future and create a plan for rolling them out.
End-to-End Security Management
Your company’s network infrastructure includes the servers, routers, switches, and devices your employees use, and they all need enhanced security processes to prevent a cyber attack. The techniques used by hackers are evolving, and SBT offers cybersecurity-as-a-service solutions that adapt to the latest trends. We leverage a multi-layered strategy that prevents a data breach and keeps your customers’ sensitive data out of harm’s way.
A Leading Provider of Managed IT Services for Charlotte
Keeping up with technological advances is a full-time job, and finding the right provider is essential for maximizing its value for your business. At SBT Partners, we aim to deliver premier IT solutions, strategic guidance, and exceptional service to your clients. Our commitment to innovation allows us to exceed expectations by encouraging our staff to make critical decisions that provide high-quality results. Along with our roadmap and security management solutions, our total IT management support also offers the following services:
- Managed Microsoft patching and security updates
- Real-time hardware and software asset inventory
- SBT’s Security Stack ( including – Remote monitoring, AI-based EDR, Ransomware protection, and Office 365 Backup)
- Warranty facilitation
- Procurement-as-a-Service
- Fixed monthly price per user
Partnering with us provides peace of mind knowing you’re receiving the highest levels of service under a fixed price that meets your budget. Contact SBT today to learn more about our Total IT Management Solution.
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