Why MSP Experience Matters and How To Know When It’s Time To Outsource

Your Technology Costs Are Out of Control

The main reason companies outsource their technology functions is to reduce costs. It’s expensive to maintain an internal IT department, yet many businesses believe that this is the only way to maintain control over direction and costs. IT personnel are highly specialized employees. They have years of specialized education, and to maintain their skills and knowledge, they must be learning continuously. Employees with this level of education usually require a high salary, especially if they have detailed training in cybersecurity or application development. 

While they are hired for their expertise, the majority of the tasks your IT staff will manage are fixing user passwords or troubleshooting software and equipment. Even though these tasks are still important to keep your business running, in the grand scheme of things, your internal IT staff’s time would be better spent developing and implementing new technology.

And speaking of new technology, when your IT is managed internally, you need to develop your own long-term technology plan. This means predicting when technology will become obsolete and investing in software, security devices, and the hardware you need when the time comes to replace it.

How SBT Solves This 

SBT Partners will augment your existing IT staff. Through fractional IT services, we fill in the gaps as you see them, not the other way around. If your IT staff is meant for bigger-picture ideas, we handle the day-to-day. If they are comfortable with concentrating on user support, we provide strategic IT. We provide what a hired IT employee would for a fraction of the cost. 

You Rely on Old, Fickle Technology

Technology changes, this much is obvious—but it’s important to see that your business, your industry, and your employees change as well. Just a few years ago, remote work was seen as a perk. Now, it’s more of a necessity. Unless your company can quickly update software and adjust processes to meet new challenges, your business will slowly start to lag behind. Customers will go to competitors that are more efficient. Talented staff will become fed up with unreliable networks and find a more modern place to work. When technology lags behind, your business suffers in multiple ways.

How SBT Solves This

We give you access to the latest and greatest technology, but even more importantly, we advise you on what to buy and how to use it. Business tools have come a long way, and we deliver modern infrastructure, powerful collaborative tools like Office 365, and proven data management solutions that keep your business on pace to meet customer expectations. 

You Are at Risk To Cyberthreats

Cybercrime is a growing concern for modern businesses, and you don’t have to be the largest or richest company to be a target. Small businesses in niche markets are becoming popular victims for cybercriminals. A successful attack means the loss of important data and hours, days, or even weeks of downtime. It can be difficult for small businesses to recover, which is why your security has to continually evolve to meet new threats. That means a continuous investment in technology and continuous training for your in-house IT staff. 

How SBT Solves This

Security has always been the main focus of every SBT partnership, and we specialize in layered, proactive security solutions that are customized to your business needs. We integrate security with every business function, from cloud computing tools to backups and disaster recovery. We stay on the cutting-edge of cyber defenses to make sure your protection evolves.

You Struggle To Meet Compliance Requirements

Data protection is so important in today’s society that many industries make cybersecurity compliance a requirement for doing business. To stay compliant, your organization needs to be able to audit your IT infrastructure and your security posture.

How SBT Solves This

While cybersecurity and compliance aren’t the same, they have the same goals. We have the resources to ensure your systems are safe and compliant.

Your Business Has Grown

With growth comes an increased demand for IT. Infrastructures become more complex, more users need to be trained and supported, and new software is needed to meet new business challenges. While it would be nice to plan for and manage gradual growth, the reality is that your business can completely change in as little as a year. 

How SBT Solves This

We help you scale your IT to meet your current needs as your business grows. If you don’t have the time or resources to train your current staff and recruiting new IT employees isn’t an option, outsourcing is the most viable solution.

You Need New Ideas and Expertise

Modern business brings unique issues, many of which can be solved with technology. Say you want to support a completely remote workforce or you want to modernize through cloud computing—you need a skilled hand to guide you there. 

How SBT Solves This

One of the biggest ways we help small and medium businesses is by providing expertise to complete projects and solve complex IT issues. We provide a fresh perspective that is based upon years of IT experience and know-how. As a Microsoft Gold Partner, we can also leverage powerful business solutions from a global technology leader.